Innkeeper's Collection Sandbach

24.12.2024

Wow! What a find...this place is a terrific find in terms of both quality and cost. Best find in 2024..we're sure to be back...again and again to stop over when travelling north/south or vice versa. Lovely building inside and out, easy parking, super loos, great twin bedroom with exemplary bathroom all sparkly clean, decent beer and v good Malbec, good breakfast and above all friendly, welcoming and helpful staff. Thanks so much!

24.12.2024

Very very at Christmas was probably a Chrimbo Do on. Didn’t stay over just meeting a friend.

12.05.2023

We have stayed here many times and always enjoy it. Good food and comfortable room.

28.11.2024

Really friendly staff - great place which unfortunately is hugely let down by the noise you can hear from surrounding rooms. I stay here frequently on business, as a lady on my own I feel safe in the environment but it really does depend on other cliental in adjoining rooms to my enjoyment of my stay. The walls are paper thin, you can hear people switching on light switches, coughing/snoring, arguing among other things... I'm not sure what can be done about rectifying this but really is a problem on some of my stays - most recently my last one with the people staying above me.

14.11.2024

This place was so welcoming and the staff were amazing - they even fed us delicious food just after the kitchen had closed as they knew we were only 20 minutes away and would not be able to get food. We travel a lot and I can say we have not stayed at accommodation this welcoming in a long time.The room was fabulous - toilets in the bar area were spotless.Cannot fault this place.

11.11.2024

All the staff were nice and very helpful. The bar area was nice, and the restaurant food was pretty good too. The room itself was very nice but only thing was there was a terrible smell coming from the drains when we walked in. Once we had rinsed water down the shower and sink for a bit the pong went. Might be worth getting staff to check the room b4 giving out in case there is any bad surprises waiting for the nostrils. Hence why I knocked it down a star. Other than that I would definitely stay again in the future. Thanks to all the staff for making my stay a nice one.

10.11.2024

Lovely place, but one of the walks in the corridor was flaky due to damp. The television was on the side wall. So, it was a bit difficult to watch. Not enough milk pods were provided, but it was sorted when requested more milk. No body lotion. It was good I always carry some. Lovely staff. Good food. Really would like to give 3.5 stars.

06.11.2024

A bit of a shambles when being booked in but after 5/10 minutes everything was sorted. The staff were lovely and friendly, the hallway looked like it was under refurbishment so it was a bit of a mess. The room wasn't massive but adequate for just one night. There wasn't an iron, hairdryer or a proper wardrobe so make sure you take your own ( not wardrobe). The bathroom was a good size and was extremely clean. There were tea and coffee making facilities but no fridge and no bottled water, so if you needed a drink you either had to bring your own or buy it from the pub. The walls aren't very thick so we did have noisy neighbours and a pack of elephants in the room above who we think were rearranging the furniture around so take some ear plugs. There is free parking on site but the carpark isn't very big, but you can park outside on the road. We stayed for a meal in the restaurant and it was amazing. Would highly recommend here whether it's to stay overnight or just for a meal.

30.10.2024

Four-night stay. The room was small by modern standards and lacked storage space for a stay of more than two days. Decor was dull and dark. Building construction was poor and look tired. Walls and floors paper thin. Two disturbed night’s sleep due to those above walking around on very noisy floor boards. Gardens and premises exterior need of some love and maintenance. Would only stay again if nothing else available. Quite obvious that whole venue needed investment. Over priced for what it is. Only had breakfast two of the four days which was ok. Staff polite. Parking ok. Not much else to like to be honest. Nice walk to Brereton Heath.

27.10.2024

Hidden gem, strongly recommend

12.08.2024

Really surprised at well maintained and clean this hotel really is a beautiful location and really welcoming and friendly staff thoroughly enjoyed our stay at this hotel and have rebooked for another visit

14.10.2024

Cozy and clean room, comfortable bed. The room had everything you need. The staff is attentive and polite. The restaurant has great food - delicious, large portions and a reasonable price. Special attention to the building - an old building with a magical atmosphere. Without exaggeration, I can say - this is the best hotel I have stayed in. Of the comments, only one tiny one - it would be possible to make the lighting a little brighter.

05.10.2024

Don’t stay here.

20.09.2024

This was an excellent and attractive antique inn that is beautifully maintained. The staff was helpful and friendly, the food was delicious, and we were very comfortable.

14.09.2024

A great venue for overnight stays.

26.07.2024

Great hotel, Comfortable bed and great staff,

21.07.2024

Can be a little noisy beside the A50 but very comfortable rooms and a lovely rustic pub. Excellent full English breakfast set us up for the day. Happy to recommend and return sometime.

24.06.2024

We stayed the same two days, exactly a year earlier. It seemed fairly quiet compared to last year, and standards seem to have dropped by quite a lot. Breakfast service was late on both days. On the Saturday, when breakfast was advertised from 0730, we came down at 7.55 and there were no hot drinks and they were still hoovering and putting out juices etc. On the Saturday evening we took the trouble to let the staff know that we needed breakfast 'pretty sharp' in the morning as we were exhibiting at a show from 9 (they told us that 8 would be the earliest time). On the Sunday we came down at 8 to be told "about half an hour, nothing got done last night", which I assumed means that the evening shift didn't do the things they were supposed to. We had to skip it and go along to the Costa in the village. Bar service was a bit patchy on the evenings, plates didn't get taken away after our meal - they were still 'with us' an hour after we had finished - and there were odd glasses abandoned on other tables, and tables left unwiped. Rooms are reasonably pleasant, the shower was very good, the location is convenient...but we will probably look elsewhere for next year. *Thanks for your reply. We stay at the property once a year, as we exhibit at an annual show nearby. It's good to know that you want to improve. The proof is in the pudding (or, in this case, the breakfast ;)) so we will look at more reviews before deciding whether to book for next year.

25.06.2024

Lovely place, recently refurbished. Excellent food at the pub. Car park much appreciated. Lovely staff.

11.06.2024

The food was good, the staff polite and friendly and the room was just right for my needs - single man travelling alone (room 104). The bed was very comfy and I’d say that the shower was possibly the best I’ve ever experienced in any such accommodation regardless of stars. Great quality, loads of hot water and a brilliant experience.

07.06.2024

Stopped for a few nights with work. Half the price of a premiere inn but so much better. Food and service were outstanding. Generally a nice place to stay.

03.06.2024

Stayed here on a Sunday night room was good value for money and evening meal was excellent. Plenty of parking as well would definitely stay again when in area

28.05.2024

Awful experience from start to finish. Arriving after requesting all rooms being together 2 of us were in a completely different building (which after a while the girl checking us in told us to leave her be for a while as shes only been there a few weeks and didn't understand the booking system) they finally managed to get us into the same building but on different level which was fine. We arrive in our room to an AWFUL smell which the next morning we made the front desk aware and told us they would call someone out and keep us informed. No one kept us informed so we mentioned it at checkout and said we have paid X amount of money to stay here and it's smelt like sewers the whole weekend. The guy who checked us out then replied 'well, we've had to pay £280 for someone to come out to look at it' I think that this reply is absolutely awful this isn't our issues we've paid to stay somewhere and shouldn't have to smell sewers; you could literally see if all outside of our window the drains were blocked. Every time someone flushed a toilet (not even ours) the shower drain bubbled and smelt awful. Our shower flooded when we did have a shower which then meant the whole bathroom floor was socked. My friend ordered some breakfast which came with a nice serving of dust on top to we showed a member of staff and she took it away not saying sorry; a fresh one was brought out and she said ' we've stolen someone's else's' still no apology. Don't bother staying here!!

13.05.2024

Greet sized room. Shower was good. Clean. VERY thin Walls, you can hear everything from the ajoining rooms/corridor and rooms above. Staff not very approachable, boarding on rude. Drainage/Sewer issues outside bedrooom window, causing foul smell. Breakfast not great.

08.05.2024

Lovely stay again. Room was lovely. Bed and pillows comfy. Food was great and staff very helpful.

06.05.2024

Should have stayed at Premier inn. I stayed with my wife and 2 boys which cost £215 for 2 nights which was £55 more than Premier inn. Our room was a good size with a double bed and double pull out bed for the boy which was facing the door. The double bed was firm but faced across from the boys bed and the T.V was parallel with the double bed. Not in the best place for anyone to watch,either all sit on the double or if watching in bed with your head twisted right all night like a parrot. That night we went for tea and my youngest had a chicken nuggets meal my wife had Mackerel which she enjoyed and my eldest and I had the buttermilk chicken burger which at £18.00 I thought was over priced as I have had just as good for £10.00 at the local Green king. I had a lager which was £5 about right but I had to give them back as it tasted like the lines hadn't been done and time lately which was met with a bit of a frosty response. I swapped for an India lager which was slightly better. The meal came to £85 in total which for the burgers was not the cheapest. The following day we went for breakfast I had a full English the boys both had waffles and syrup which they enjoyed and the wife made her own breakfast. It came to £32. Which was ok but was had to wait 35 minutes for it and considering we were in at 8am thought took a bit long. The area is very nice and there are places to go but next time it will be Premier Inn instead for the better service,pint and food.

21.04.2024

Looked after very well by Louise who went out of her way to make sure we had all we needed, moved my room to be next to my father, looked after us at dinner and breakfast (food was excellent both times) and was always smiling! Nothing to improve. Rooms clean and smart, parking very convenient. Nice walk just into the village. Will definitely use again if we need an overnight stop on journey north as very convenient for M6.

06.04.2024

Very clean and well furnished. Comfortable bed. Nice shower. Clean towels. Very hot in the room on the first night, too hot and uncomfortable. No temp control in the room. The dial on the radiator was not turning. Opened window in the night to cool down and there was a high-pitched whine noise coming from outside. Lost some sleep as a result.

26.03.2024

Bed room was a little small and dark being at the rear adjacent to the main building. The bathroom however was huge light and airy.